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Jan-Peter Klijn
Currently I am the IT-manager at Royal Sens, located in the Netherlands. Royal Sens is specialized in creating productlabels for many and many years. We are a high-tech manufacturing company that produces millions of these labels each day, at two different locations in the Netherlands. With nearly two hundred employees and this large production volume per day, we are almost forced to automate a lot of our business processes. “I am convinced that you have to automate almost all your business processes that occur repeatedly”. To achieve this, I use the ‘Processo’ software. Processo provides our internal communication, the communication between Royal Sens and our suppliers, but most of all the communication between us and our costumer. It always involves an action that occurs repeatedly.
Processo offers me, in many ways, substantially wider possibilities than similar software. For example, the interaction between Processo and databases is much more convenient. Besides that, the logging in the database of Processo, instead of single log files, is a big improvement compared to similar software. On top of that, the versioning of workflows in Processo is a very user-friendly option. This enables me to restore a previous version, when a change has no added value. Finally, the ability to run two or more servers simultaneously and the ability to communicate between these servers with a supplied post office are two major advantages of Processo.
Creating a workflow in Processo is fairly simple. You don’t have to write down a single line of program code, so you do not need any programming skills or foreknowledge about this subject.
The use of Processo saves us at least one FTE a year. Besides that, Processo has significantly reduced the number of errors caused by employees who has to do a task manually day after day. This improves the quality, which is high on the business agenda of Royal Sens.
Jan-Peter Klijn
IT-Manager at Royal Sens The Netherlands
Pim Taai
In 2004, I joint Oxolutions. We closely work together with our customers and we are specialized in custom software for Windows, websites, webshops and web-applications and the mutual integration of it. Since 2011 I am one of the users of Processo. Processo is a software product made by Oxolutions. Most of the time, I use Processo to automate repetitive business tasks, like backing-up our business data or processing our orders. I use Processo for linking systems with our customers systems as well.
Processo is very user friendly. I experience working with Processo as convenient and fast. This results in a lot of time- and cost savings. I am also very pleased with the way Processo handles errors. When an error occurs, a notification is made automatically. Processo offers you the opportunity to directly receive this notification in your mailbox. This provides you the opportunity to directly see the error, the cause and the location where the error arose. Searching your log files to find the roots of a problem is history due to Processo
The way in which Processo automates your processes is clear and easy to understand. The rule of thumb in the software industry is that there are on average 15 bugs per 1000 lines of programming code. Since Processo uses preprogrammed building blocks, which have been tested thoroughly, you can undoubtedly avoid these errors.
Another characteristic of Processo is its payback time. I use Processo at a daily basis and it saves me a significant amount of money and time. Creating a flow is fairly simple and after you have installed Processo you can directly automate your processes. Additionally, I am really convinced that Processo reduces your business risks. Automated processes are less risky than manual tasks. It notices me how many tasks in organizations are still executed manually, while an error in these tasks has a direct impact on the revenue. Automating these tasks using Processo seriously reduces this risk.
The integration between our applications is increased. As a result of improved integrations, the number of failures has greatly diminished. On top of that we are able to serve our customers much faster, so we can carry out all kind of custom projects within the budget of our clients. There are examples of projects that are completed, while the customer waited. This is a phenomenon which is truly unique in the software industry.
Pim Taai
IT-Manager
